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No internet currently

yvonne120
Newbie
Posts: 1
Registered: 02-07-2010

No internet currently

So my internet went off on Wednesday, the broadband light is on but the internet light goes Green then Red and then goes and its done since Wednesday and my internet is still off. Then i read yesterday on the service status that there is some work being done here in Sheffield well what i want to know is when will the internet be back on? Thank you (i am writing this through my mobile phone_
2 REPLIES
Community Veteran
Posts: 38,438
Thanks: 1,015
Fixes: 60
Registered: 15-06-2007

Re: No internet currently

You have a fault - call the faults team on Broadband Faults: 0845 140 0080 or 0114 296 5188
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: No internet currently

Hi yvonne,
It looks like the fault has been resolved, you're showing as having been connected for over 24 hours now. Not sure what caused that, but I hope everything's now working from your side of things now?