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No internet connection red light showing

Posts: 1
Registered: ‎01-04-2020

No internet connection red light showing

I have no internet connection . I followed all the instructions gven in the help viideo but still no internet.

I tried to chat online and telephone but neither are working at the moment sue to Covid . I tried to report it on but got nowhere. We are in the vulnerable group and are self isolating on drs orders /

I really need an internet connection .I don't know what else I can do .

Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,511
Fixes: 126
Registered: ‎26-03-2018

Re: No internet connection red light showing

Hi @jeanbs,

I'm sorry to hear that you've experienced issues with your connection this week. I've reviewed your account today and I can see that everything is now back up and running. If there are any further problems then please let us know and we'll be more than happy to assist.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team