No internet connection red light showing

[#1]

I have no internet connection . I followed all the instructions gven in the help viideo but still no internet.

I tried to chat online and telephone but neither are working at the moment sue to Covid . I tried to report it on http://:faultsplus.net but got nowhere. We are in the vulnerable group and are self isolating on drs orders /

I really need an internet connection .I don't know what else I can do .

[#2]

Hi @jeanbs,

I'm sorry to hear that you've experienced issues with your connection this week. I've reviewed your account today and I can see that everything is now back up and running. If there are any further problems then please let us know and we'll be more than happy to assist.