cancel
Showing results for 
Search instead for 
Did you mean: 

No internet connection on Windows laptops

SteveWells
Newbie
Posts: 1
Registered: ‎17-06-2018

No internet connection on Windows laptops

Both Windows laptops in my house suddenly stopped connecting to the Internet yesterday afternoon - 16/6/18 at around 3pm. All other devices - iPhones, telly and iPad are fine.

can someone help?

1 REPLY 1
Gel
Aspiring Champion
Posts: 2,339
Thanks: 300
Fixes: 29
Registered: ‎02-08-2007

Re: No internet connection on Windows laptops

Is this via cable or wireless connection?Huh
Try rebooting the router and see if that establishes new connectivity.
If not try this
Press windows key & "r" one together.
In pop up box, type "CMD" without the quote marks.
when black box appears
type into it: IPCONFIG /FLUSHDNS
(Press enter key).
Check if you now have internet connectivity by hovering over wireless icon in bottom right of screen;
I assume you're connected to the router OK.