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No internet connection on Windows laptops
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No internet connection on Windows laptops
17-06-2018 9:16 AM
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Both Windows laptops in my house suddenly stopped connecting to the Internet yesterday afternoon - 16/6/18 at around 3pm. All other devices - iPhones, telly and iPad are fine.
can someone help?
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Re: No internet connection on Windows laptops
17-06-2018 12:09 PM
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Is this via cable or wireless connection?
Try rebooting the router and see if that establishes new connectivity.
If not try this
Press windows key & "r" one together.
In pop up box, type "CMD" without the quote marks.
when black box appears
type into it: IPCONFIG /FLUSHDNS
(Press enter key).
Check if you now have internet connectivity by hovering over wireless icon in bottom right of screen;
I assume you're connected to the router OK.

Try rebooting the router and see if that establishes new connectivity.
If not try this
Press windows key & "r" one together.
In pop up box, type "CMD" without the quote marks.
when black box appears
type into it: IPCONFIG /FLUSHDNS
(Press enter key).
Check if you now have internet connectivity by hovering over wireless icon in bottom right of screen;
I assume you're connected to the router OK.
Message 2 of 2
(289 Views)
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- No internet connection on Windows laptops