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No data on View My Usage for last two days

chip
Dabbler
Posts: 18
Registered: 04-10-2008

No data on View My Usage for last two days

Hi,
I've just looked at the View My Usage page, and for some reason, there is no data for Wed 29th or Thur 30th.
I saw there had been some problems with it last week, so I don't know if it's connected.
Thanks
4 REPLIES
Superuser
Superuser
Posts: 9,136
Thanks: 546
Fixes: 46
Registered: 06-04-2007

Re: No data on View My Usage for last two days

A Service Status message was issued this evening concerning the following work to be carried out in the early hours on Friday.
"Our primary and secondary usage collection databases are out of synchronisation following a disk problem we encountered last week. This work is to resync the two databases."
I suggest checking your usage tomorrow to see if synchronisation has corrected the display anomaly.
David
chip
Dabbler
Posts: 18
Registered: 04-10-2008

Re: No data on View My Usage for last two days

I misread that
*looks very slightly stupid*
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: No data on View My Usage for last two days

Misread or not, at least you read it in the first place Smiley
chip
Dabbler
Posts: 18
Registered: 04-10-2008

Re: No data on View My Usage for last two days

hi again
I've just logged onto portal, and there's still no usage data for wed or thur,
I'm not that fussed, but as we're still on our first month, I was hoping to have a full picture of how much we used in a month.
Thanks