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No data on View My Usage for last two days
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- Re: No data on View My Usage for last two days
No data on View My Usage for last two days
30-10-2008 11:53 PM
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Hi,
I've just looked at the View My Usage page, and for some reason, there is no data for Wed 29th or Thur 30th.
I saw there had been some problems with it last week, so I don't know if it's connected.
Thanks
I've just looked at the View My Usage page, and for some reason, there is no data for Wed 29th or Thur 30th.
I saw there had been some problems with it last week, so I don't know if it's connected.
Thanks
Message 1 of 5
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Re: No data on View My Usage for last two days
31-10-2008 12:44 AM
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A Service Status message was issued this evening concerning the following work to be carried out in the early hours on Friday.
"Our primary and secondary usage collection databases are out of synchronisation following a disk problem we encountered last week. This work is to resync the two databases."
I suggest checking your usage tomorrow to see if synchronisation has corrected the display anomaly.
"Our primary and secondary usage collection databases are out of synchronisation following a disk problem we encountered last week. This work is to resync the two databases."
I suggest checking your usage tomorrow to see if synchronisation has corrected the display anomaly.
David
Message 2 of 5
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Re: No data on View My Usage for last two days
31-10-2008 12:48 AM
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I misread that
*looks very slightly stupid*
*looks very slightly stupid*
Message 3 of 5
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Re: No data on View My Usage for last two days
31-10-2008 11:06 AM
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Misread or not, at least you read it in the first place
Message 4 of 5
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Re: No data on View My Usage for last two days
31-10-2008 12:37 PM
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hi again
I've just logged onto portal, and there's still no usage data for wed or thur,
I'm not that fussed, but as we're still on our first month, I was hoping to have a full picture of how much we used in a month.
Thanks
I've just logged onto portal, and there's still no usage data for wed or thur,
I'm not that fussed, but as we're still on our first month, I was hoping to have a full picture of how much we used in a month.
Thanks
Message 5 of 5
(622 Views)
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