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No connection with hub one Red Broadband Light on

Jamie37
Dabbler
Posts: 22
Registered: ‎20-05-2017

No connection with hub one Red Broadband Light on

I got my Hub one router 2 days ago now, plusnet still haven't activated it. The power light is orange and the broadband light is red. They sent me a letter says my it would be activated A day after it arrived it's now Saturday and I still have no internet.
2 REPLIES 2
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: No connection with hub one Red Broadband Light on

Drop us a private message as per my reply here:

https://community.plus.net/t5/Broadband/Broadband-Light-on/m-p/1441759

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
dvorak
Moderator
Moderator
Posts: 29,473
Thanks: 6,623
Fixes: 1,482
Registered: ‎11-01-2008

Re: No connection with hub one Red Broadband Light on

Moderators Note.

Thread locked in favour of linked thread
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