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No connection to certain web sites???

Rigga
Grafter
Posts: 57
Registered: ‎31-07-2007

No connection to certain web sites???

Hi all,
I'm having problems connecting to certain web sites at the moment, namely anything Microsoft oriented.
I also cannot sign into msn messenger.
I have done a tracert to www.microsoft.com,
C:\>tracert www.microsoft.com
Tracing route to lb1.www.ms.akadns.net [207.46.19.254]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  192.168.99.1
  2    16 ms    16 ms    17 ms  lo0.plusnet.thn-ag1.plus.net [195.166.128.101]
  3    15 ms    15 ms    16 ms  vl703.thn-gw2.plus.net [84.92.4.242]
  4    16 ms    16 ms    19 ms  ldn-b4-link.telia.net [213.248.84.197]
  5    16 ms    15 ms    15 ms  ldn-bb2-link.telia.net [80.91.251.14]
  6    83 ms    83 ms    82 ms  nyk-bb2-link.telia.net [80.91.249.251]
  7  152 ms  153 ms  151 ms  sjo-bb1-link.telia.net [80.91.254.177]
  8    *    microsoft-110312-sjo-bb [213.248.86.70]  reports: Destination net
unreachable.
Trace complete.
Anyone make any sense of it? or anyone else having problems?
Regards,
R.
5 REPLIES 5
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: No connection to certain web sites???

I certainly didn't have any difficulties with Microsoft last night or before I came to work this morning.
Is anyone else seeing any similar problems?
Tony_W
Grafter
Posts: 745
Registered: ‎11-08-2007

Re: No connection to certain web sites???

I can browse to the site, but tracert ends with 'Request timed out' and pinging also fails...
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: No connection to certain web sites???

I've just tried tracing from my home connection and managed to get up to step 12, which is within the MSN network before timing out.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Rigga
Grafter
Posts: 57
Registered: ‎31-07-2007

Re: No connection to certain web sites???

All,
Thanks for the replies, but it seems it was a router problem.
> http://www.belkin.com/uk/support/article/?lid=enu&pid=F5D7633uk4A&aid=6745&scid=314 <
I installed the new router a few days ago, and MSN was working fine until today. Strange. Anyway, I've followed the instructions on the link as above, and Messenger connects fine now.
Although having said that the tracert and ping still fail for www.microsoft.com although I can now get straight to the web site. Stranger Huh
Again, thanks for replies. I'm sorted now.
R.
Peter_Vaughan
Grafter
Posts: 14,469
Registered: ‎30-07-2007

Re: No connection to certain web sites???

Microsoft often block ping and tracert packets on their network (as do many other big companies) so not being able to do either is not unexpected and does not indicate a problem at MS.