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No broadband

FIXED
MA900
Newbie
Posts: 3
Thanks: 1
Fixes: 1
Registered: ‎11-09-2018

No broadband

How long does it take to get broadband connection. Phone line up and running with broadband internet scheduled for 7 sept. At present still internet.

3 REPLIES 3
MA900
Newbie
Posts: 3
Thanks: 1
Fixes: 1
Registered: ‎11-09-2018

Re: No broadband

Fix
Meant to say Still no internet working.
Gel
Aspiring Champion
Posts: 2,332
Thanks: 299
Fixes: 29
Registered: ‎02-08-2007

Re: No broadband

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: No broadband

Hi there.

Sorry about the delay in getting your broadband service up and running.

It looks like we were very slow in activating your account on this occasion following the order completing.

I can see that's been done now, and your router is connected to the internet.

Let us know if you're still having issues and apologies for any inconvenience this caused.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet