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No broadband since 30th December

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Latkovic
Newbie
Posts: 1
Registered: ‎24-01-2018

No broadband since 30th December

I have been without broadband since I joined Plusnet.  Since 30th December last year I have had no broadband and Plusnet still didn't resolve my issue. I was with the BT before I moved with Plusnet and I never had issues with them.  However, I am now in my fourth week without any broadband.  I have had so many messages from you promising that the fault will be sorted out within 24hrs, then 48hrs, then 3 days, etc.  It is now day 26/27 of no broadband and there is no clear indication when will you finally fix what, I gather, you faulted.