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No apparent change in speeds

randpwar
Grafter
Posts: 1,320
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Registered: ‎01-08-2007

Re: No apparent change in speeds

Hi James………..Only kidding  Wink
Sorry to resurrect this one but James’s last post suggested that if the line is stable that the SNR would reduce to its previous figure of around 6db with a corresponding increase in connection speed from the current 5.4 (ish) mb to (again) the previous figure of about 6.5mb. I have a very stable connection, broken only by an occasional reboot of the router by me, for close to 2 months, well over this 28 day threshold. As you can see by comparing my router stats for today (below) with my previous posts, there has been no reduction in SNR and no increase in speeds; are these changes made automatically or do I need intervention from Plusnet?
Rob
jelv
Seasoned Hero
Posts: 26,785
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Registered: ‎10-04-2007

Re: No apparent change in speeds

The attachment is missing.
Have you checked in your routers detailed stats to see how many errors are being logged?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
randpwar
Grafter
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Registered: ‎01-08-2007

Re: No apparent change in speeds

Quote from: Just
The attachment is missing.
Have you checked in your routers detailed stats to see how many errors are being logged?


Oops  Embarrassed  Thanks Just for Barry. Where can I view the errors? My router is a Netgear DG834
Today's stats
AN PPPoA 14 14 0 46 54 00:00:20
LAN 10M/100M 240 330 0 1185 630 00:01:10
WLAN 11M/54M 0 0 0 0 0 00:01:00

ADSL Link Downstream Upstream
Connection Speed 4470 kbps 439 kbps
Line Attenuation 45 db 13 db
Noise Margin 12 db 20 db
Strat
Community Veteran
Posts: 31,320
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Registered: ‎14-04-2007

Re: No apparent change in speeds

Download and run RouterStats here http://www.vwlowen.co.uk/internet/files.htm
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
randpwar
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Registered: ‎01-08-2007

Re: No apparent change in speeds

Thanks Strat…..I’ll have a look this evening, earning a crust at the mo.  Sad
I presume that high levels of errors are a consideration with my enquiry, and obviously I’ll investigate and report back, but I would also like a response from +net staff when they have a minute
Rob
jelv
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Posts: 26,785
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Registered: ‎10-04-2007

Re: No apparent change in speeds

What he said.
When you have it running you need to look at the Telnet Router, Summary tab where you will find data like this:
Downstream (Rx)
Connection Rate:  8128 Kbps
Line Attenuation: 20 dB
Noise Margin:    9 dB
Interleave CRC:  0
Interleave FEC:  0
Interleave HEC:  0
Fast path CRC:    116
Fast path FEC:    0
Fast path HEC:    0
Superframes:      79191973

Upstream (Tx)
Connection Rate:  832 Kbps
Line Attenuation: 13 dB
Noise Margin:    15 dB
Interleave CRC:  0
Interleave FEC:  0
Interleave HEC:  0
Fast path CRC:    149
Fast path FEC:    0
Fast path HEC:    0
Superframes:      79195503

ATM Totals
Uptime (from SF Count): 
  15 days, 13:59:13
Upstream (Tx):
  Good Cells: 12890816
  Idle Cells: 2629010468
Downstream (Rx):
  Good Cells: 65429965
  Idle Cells: 4269077069
  Bad HEC Cells: 111
  Overflow Dropped: 0
Bytes Transferred (ppp0):
  Tx: 166378190 (158.6 Mb)
  Rx: 935667062 (892.3 Mb)
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
randpwar
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Re: No apparent change in speeds

Thanks jelv I appreciate the advice from both you and Strat......the change of name fooled me for a while jelv!  There really is no excuse for blatant boasting like that, displaying connection speeds mere mortals can only dream about  Wink
randpwar
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Registered: ‎01-08-2007

Re: No apparent change in speeds

Worked perfectly, can you deduce something from all of this?
Connection Rate:  4470 Kbps
Line Attenuation: 45 dB
Noise Margin:    11 dB
Interleave CRC:  0
Interleave FEC:  0
Interleave HEC:  0
Fast path CRC:    401
Fast path FEC:    0
Fast path HEC:    0
Superframes:      2391425
Connection Rate:  439 Kbps
Line Attenuation: 26 dB
Noise Margin:    19 dB
Interleave CRC:  0
Interleave FEC:  0
Interleave HEC:  0
Fast path CRC:    0
Fast path FEC:    0
Fast path HEC:    0
Superframes:      2392604
Uptime (from SF Count):
  0 days, 11:18:14
Upstream (Tx):
  Good Cells: 1190543
  Idle Cells: 41011909
Downstream (Rx):
  Good Cells: 5176735
  Idle Cells: 423897683
  Bad HEC Cells: 362
  Overflow Dropped: 0
Bytes Transferred (ppp0):
  Tx: 47309579 (45.1 Mb)
  Rx: 238413356 (227.3 Mb)

jelv
Seasoned Hero
Posts: 26,785
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Registered: ‎10-04-2007

Re: No apparent change in speeds

That all looks reasonable. Are you reconnecting daily and if so, at what time?
Next time you reconnect could you look to see what the downstream noise margin is?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
randpwar
Grafter
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Registered: ‎01-08-2007

Re: No apparent change in speeds

Thanks jelv
I re-booted the router every day, first thing, on going on to ADSL+2 for a period of about 3 weeks or so. The figures only had a small variation to them 4 to 4.7 mb downstream, always 439 kbps upstream with downstream SNR always 12db. TBH as this daily routine of re-booting the router had no effect I reverted back to my normal practise of leaving the router connected 24/7 
Rob
jelv
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Posts: 26,785
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Re: No apparent change in speeds

Quote from: randpwar
I reverted back to my normal practise of leaving the router connected 24/7 

Could you explain this then please:
Quote
Uptime (from SF Count):
  0 days, 11:18:14

If you are getting odd disconnections not initiated by you that will be why the target isn't getting set lower.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
randpwar
Grafter
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Registered: ‎01-08-2007

Re: No apparent change in speeds

Aah yes sorry, didn’t mean to mislead you. I did re-boot the router yesterday morning in the vain hope that the resultant regular connection drops from my previous policy of re-booting every day was being interpreted as a problem; given that I hadn’t re-booted for a while and had suffered no drop on connection then Hey Presto with a re-boot my sync speed would miraculously shoot upward 
Am I right in thinking that a solid connection like mine (see post below), and one that used to give me actual browsing speed of 5 to 5.5 mb, should return to it’s previous speeds or even increase as I’m now on ADSL2+? 

http://community.plus.net/forum/index.php/topic,79278.msg645215.html#msg645215
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
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Registered: ‎10-04-2007

Re: No apparent change in speeds

21CN has a different set of rules regarding resetting noise margin - from reading posts on here it seems a lot slower to make changes.
I think it's supposed to be progress! Sad
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
randpwar
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Registered: ‎01-08-2007

Re: No apparent change in speeds

I know what you mean jelv.
I haven’t had a drop in connection since whatever happened in the thread below. So,  Plusnet staff, in the absence of ‘The Legend’ what can you do to help?

http://community.plus.net/forum/index.php/topic,79278.msg645215.html#msg645215
Rob
randpwar
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Posts: 1,320
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Registered: ‎01-08-2007

Re: No apparent change in speeds

Hi Plusnet staff,  Smiley
I think my request for advice from Plusnet staff has slipped through the net. Would someone please review this thread from reply 15 onwards and advise accordingly
Ta
Rob