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No Service

Kevin1342
Newbie
Posts: 1
Registered: 12-09-2017

No Service

I was promised activation today on my broadband. It has not happened. I am trying to talk to an advisor on the chatline, been sitting in a queue for 25 minutes now.

I am tired of trying to get service from companies, once they have your money you have to fight what you have paid for.

Very disappointed in PlusNet, this is precisely the type of time wasting I was hoping to avoid.

2 REPLIES
jab1
Seasoned Pro
Posts: 1,494
Thanks: 264
Fixes: 5
Registered: 24-02-2012

Re: No Service

@Kevin1342 - welcome to the forums.

Your ADSL service can activate any time up to midnight on the day you are advised it is due to start. If you still have no service tomorrow, post back here and hopefully of the CRT guys will pick it up and investigate for you.

John
Plusnet Help Team
Plusnet Help Team
Posts: 12,751
Thanks: 106
Fixes: 32
Registered: 27-04-2007

Re: No Service

Hi there,

 

I've checked your account and I'm glad to see that you're service did go active and is online now.

 

Give us a shout if you encounter any problems.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team