No Service Phone or Internet

[#1]

THis is not as good as before my trouble do you think it will improve /???
1. Best Effort Test:  -provides background information.
Download  Speed
1.52 Mbps

0 Mbps 2 Mbps
Max Achievable Speed
Download speedachieved during the test was - 1.52 Mbps
For your connection, the acceptable range of speeds is 0.8 Mbps-2 Mbps.
IP Profile for your line is - 1.71 Mbps
2. Upstream Test:  -provides background information.
Upload Speed
0.56 Mbps

0 Mbps 0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.56Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps

We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please cont

[#2]

Also, have you checked on http://www.connectingdevonandsomerset.co.uk/

[#3]

Given how far you are from the exchange you are never going to get decent speeds - your only hope for a permanent solution is fibre.
Do you know where your cabinet is? If you put your telephone number in to http://www.dslchecker.bt.com/adsl/adslchecker.welcome, at the top of the page it gives your exchange name and the cabinet number. Could you post the results from that page anyway please (obscure your telephone number).
Once you know the cabinet number you can go hunting for the cabinet - it will have the number painted on the outside. If you can't find it post the exchange name and cabinet number - there's people on here that know how to find it's location on Google maps

[#4]

Does the Current Line speed match the IP Profile for the line?
What's your current SNRM (Noise Margin) for the Downstream?

[#5]

With an attenuation of 69 I'd have thought this line is going to be working on a bit of a wing and a prayer so it might need a higher noise margin

[#6]

Whilst that's obviously true, I've seen quite a few very long lines running with 6dB SNRM..... but what's obviously more to the point is what sort of speed did stathe get before? I don't think I've seen that mentioned.

[#7]

This is how it was on 1st Jan and working well under the circumstances I was happy with it I hope it will get back thetre
1. Best Effort Test:  -provides background information.

Download  Speed
2.01 Mbps
 
0 Mbps 2 Mbps
Max Achievable Speed
Download speed 2.01 Mbps
For your connection, the acceptable range of speeds is 0.8 Mbps-2 Mbps.
IP Profile for your line is - 2.18 Mbps
2. Upstream Test:  -provides background information.

Upload Speed
0.54 Mbps
 
0 Mbps 0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.54Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps

We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.

[#8]

I dont seem to be able to copy and paste the broadband availability checker
The Devon and Somerset thing tells me there is a cabinet at Burrowbridge nearly 2 miles away

[#9]

Quote from: Anotherone

Does the Current Line speed match the IP Profile for the line? What's your current SNRM (Noise Margin) for the Downstream?

[#10]

Quote from: stathe

The Devon and Somerset thing tells me there is a cabinet at Burrowbridge nearly 2 miles away

I've just tried a lookup on there and it tells you no such thing.
It tells you that you are connected to cabinet number n on the Burrowbridge exchange, but that doesn't mean the cabinet is in Burrowbridge!
Could you post the cabinet number please.

[#11]

NOW
1. Best Effort Test:  -provides background information.
Download  Speed
1.61 Mbps

0 Mbps 2 Mbps
Max Achievable Speed
Download speedachieved during the test was - 1.61 Mbps
For your connection, the acceptable range of speeds is 0.8 Mbps-2 Mbps.
IP Profile for your line is - 1.71 Mbps
2. Upstream Test:  -provides background information.
Upload Speed
0.57 Mbps

0 Mbps 0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.57Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps

[#12]

Quote from: spoon

Quote from: stathe The Devon and Somerset thing tells me there is a cabinet at Burrowbridge nearly 2 miles away I've just tried a lookup on there and it tells you no such thing. It tells you that you are connected to cabinet number n on the Burrowbridge exchange, but that doesn't mean the cabinet is in Burrowbridge! Could you post the cabinet number please.

TA70JL
Cabinets serving your postcode are currently live and accepting orders for fibre (the list of cabinets shown below). In order to check if your premise is covered by this upgrade, and hence whether you can receive a higher speed connection, you will need to check with an internet service provider (ISP). An ISP can tell you which cabinet you are connected to, as well as conduct a line check to determine if a fibre service is available at your premise, providing an estimate for the expected line speed if so. Note that activation dates for cabinets not listed as live may change. Also, a premise may be connected to a fibre enabled cabinet but not able to receive a fibre service for reasons explained in our considerations (linked to below).
Cabinet Statuses for Postcode TA70JL
BURROWBRIDGE 1 – Live
Please note:
In addition to the cabinets listed above, further survey work is planned for this postcode between: Apr 2016 – Sep 2016
Please note that the following considerations apply to the above information.

[#13]

FROM MY ROUTER
System Up Time 50:30:37
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 307512 464240 0 31006 56162 02:38:19
LAN1 Link down 961284 761855 0 2707 1053 50:30:21
LAN2 100M/Full
LAN3 1000M/Full
LAN4 Link down
WLAN b/g/n 145M 1564299 1137126 0 10356 691 50:29:50
WLAN a/n 300M 0 0 0 0 0 50:29:44
ADSL Link Downstream Upstream
Link Rate 1943 Kbps 719 Kbps
Line Attenuation 69.0 dB 43.8 dB
Noise Margin 6.2 dB 5.5 dB

[#14]

Have you got everything squeaky clean at your end, screened DSL cable, filtered faceplate, no iffy phone extension cabling?    Every little helps.

[#15]

As for where the cabinet is I am pretty sure it is by the river bridge at Burrowbridge nearly 2 miles from my home