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No Internet
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- Re: No Internet
No Internet
04-09-2015 6:32 PM
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i was told my broadband was connected yesterday after some delays but I have tried to connect to the internet today but it isn't working.
The internet light on the router is red and when I try to connect using the broadband set-up page is says my username and password may be incorrect. I have re-entered them and that didn't work so I reset the router.
When the router first starts up there is a completely different username in the box but I changed it to the correct one and it still isn't working.
I don't have an ethernet port on my computer so I have to connect wirelessly. I have checked the micro-filters are ok and the telephone line is working.
Can someone please advise?
Thank you.
The internet light on the router is red and when I try to connect using the broadband set-up page is says my username and password may be incorrect. I have re-entered them and that didn't work so I reset the router.
When the router first starts up there is a completely different username in the box but I changed it to the correct one and it still isn't working.
I don't have an ethernet port on my computer so I have to connect wirelessly. I have checked the micro-filters are ok and the telephone line is working.
Can someone please advise?
Thank you.
Message 1 of 4
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Re: No Internet
04-09-2015 7:19 PM
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Message 2 of 4
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Re: No Internet
04-09-2015 7:44 PM
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Thank you very much for the quick help. all up and running perfectly now
Message 3 of 4
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Re: No Internet
04-09-2015 7:47 PM
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Message 4 of 4
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