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No Internet since late Thursday night. Hornchurch.

garypayne1979
Newbie
Posts: 2
Registered: 08-01-2016

No Internet since late Thursday night. Hornchurch.

Hi everyone is anyone in the area of Hornchurch lost their broadband?
Since Thursday iv been unable to get online... the modem checks out and there is a tone on the line, but all my router does is constantly blink on the broadband link.
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,782
Thanks: 367
Fixes: 136
Registered: 01-01-2012

Re: No Internet since late Thursday night. Hornchurch.

I can see we've got a engineer booked for the 12th to get this sorted.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
garypayne1979
Newbie
Posts: 2
Registered: 08-01-2016

Re: No Internet since late Thursday night. Hornchurch.

Yes I managed to get in contact with one of you guys via the online chat. He was very helpful and listened to what I said I had done and resolved the issue. There seems to be a problem outside causing the dsl line to fail.