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No Internet light on the router

suyee
Newbie
Posts: 1
Registered: ‎29-12-2022

No Internet light on the router

The internet light on my router is off, and I have tried a couple times to replug the cables but it’s still not working. When I try to connect to the internet on my phone, there sometimes is a’wifi’ signal but it is fake, I can’t search anything online. Could someone please help me with this? Thank you very much!
Tags (3)
1 REPLY 1
willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: No Internet light on the router

Hey there @suyee and sorry for the delay in getting back to you, sorry about the connection. Please can you send me your username via PM? You will need to post 4 more times to be able to do that.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team