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No Internet connection for 3 days

tonimoni2010
Newbie
Posts: 2
Registered: ‎24-09-2016

No Internet connection for 3 days

Can anyone help I've had no wifi connection for 3 days. My router is set up an I have done all the checks that help and support suggest. It is connecting but no pages will load. Then it disconnects. Or is to slow to load the page
1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: No Internet connection for 3 days

Hey,

Sorry to hear you're having problems with the service.

Can you please advise what router you're using? Also what lights are on/off on the router too please?

Chris Pettitt
Cloud Environments Engineer