No Internet & NO Internet light on router Thursday 19th April 4pm

[#1]

Odd there, I always get 'Internet explorer cannot display the webpage..'
Provided the alternative (without the www) in case i'm not the only one.

[#2]

http://test.speedtester.bt.com/ also works  
That's in both FF 11.0 & IE8 for all of them.

[#3]

Not for Apple OSX though, if you want to be security conscious..
You do not have the
Java Runtime Environment
installed for applet support.

We have detected that Java is not installed or enabled on your device.To use the diagnostic tests on this Performance Tester Java must be installed on your device and enabled in the browser.To install latest version of Sun JRE, available for Windows, Linux, OS X, Solaris and other operating systems please click here.
Please Note : After installing Java, please close and re-open your browser to access the diagnostic tests(http://speedtester.bt.com/)
If you still face the same problem please go to theFAQ section to help troubleshoot.
If you are unable to install Java or do not wish to, you can still see how fast how fast your broadband is going with our Beta speedtester.Please click one of the buttons below.(Please note you will need Flash enabled on your device in-order to use the Beta speedtester)
And if you click on the beta
you get a similar result to http://www.speedtest.net/, eventually.
(Without diagnostics)
And it's not as pretty !

[#4]

@PlusComUK:  That Java issue is not anything to do with OSX being incompatible, it's an issue with the latest Apple Java plugin and Camino (or you've turned off Java in the preferences). If turned off in prefs just turn it on to visit that site, then turn off when done.

[#5]

FYI re speed testers http://www.speedtester.bt.com ; (the one with the Ws) is the one you should be using really.

[#6]

The nice thing about speedtest.net is that not only is it one click quick, and quick at producing results, it also allows you to specify server, if required, to isolate a problem.
When I have used http://www.speedtester.bt.com ; the results are similar, if slower and more convoluted for me to access it, as per Java posts above and change of browser.

[#7]

  @ Joanne Pilson
Hi Joanne,
Could you check my account again for the error in my usage please? I seemed to have a really slow speed last night, nearly unable to view youtube videos.
Thanks

[#8]

Hi piperhols,
I've had it manually reset now so you should see the difference.
Jojo

[#9]

@ Joanne Pilson
Hi Joanne,
Seems as if its happening again unfortunately Seems to work perfectly for a few days and go back to either around 30kb/s or 200kb/s. Today seems drasticaly slow. I've sent you a PM.
Could you have a further look into it please?
Thanks

[#10]

HI piperhols,
is this happening all the time or just certain times of the day?
Jojo

[#11]

It varies to be honest, It could be fine for one day. Then the next day painfully slow all day until 12am. If it is slow one day it stays slow until 12am.
Thanks

[#12]

Can you post next time it happens? We can investigate then while it's actually happening.