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No Internet This Morning

gillig
Dabbler
Posts: 15
Registered: 21-11-2010

No Internet This Morning

Hi there, not sure if this is the correct place to report this but I had no internet access this morning.
The internet light was not lit on the router, tried a reset etc but no joy.  I'm in the PA12 area if that helps.
At work now, so not sure if it was a small problem that's now been fixed, but thought it best to let you know.
Cheers.
4 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,001
Thanks: 142
Fixes: 47
Registered: 27-04-2007

Re: No Internet This Morning

Hi there,
I've just run a few checks and can see that there is a known issue in your area at the moment which our suppliers are working on.
They've given an anticipated clear time of 2pm so drop us a reply again if you still have any problems beyond that.
Adam.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
gillig
Dabbler
Posts: 15
Registered: 21-11-2010

Re: No Internet This Morning

Great, thanks Adam. Will hopefully be fixed by the time I get home!  Smiley
Plusnet Help Team
Plusnet Help Team
Posts: 13,001
Thanks: 142
Fixes: 47
Registered: 27-04-2007

Re: No Internet This Morning

No problem, I just stumbled across this post again and thought I'd check your connection logs, glad to see that you've reconnected.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
gillig
Dabbler
Posts: 15
Registered: 21-11-2010

Re: No Internet This Morning

Haha, me too!  Grin