No Internet. Router Showing 172.16 IP address?
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- No Internet. Router Showing 172.16 IP address?
No Internet. Router Showing 172.16 IP address?
12-05-2012 10:06 AM
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My router is showing its connected to the Internet using a 172.16.xx.xx IP address. Have tried rebooting router etc to no avail.
Thanks
Re: No Internet. Router Showing 172.16 IP address?
12-05-2012 10:13 AM
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Re: No Internet. Router Showing 172.16 IP address?
12-05-2012 10:26 AM
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01335 (Ashborune)
0161 (Manchester)
01457 (Mossley)
Please bear in mind that the outage is not limited to just these dialling codes as the outage appears to be affecting customers across the UK.
Re: No Internet. Router Showing 172.16 IP address?
12-05-2012 10:28 AM
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Quote from: Chris Please bear in mind that the outage is not limited to just these dialling codes as the outage appears to be affecting customers across the UK.
The whole of BT's RADIUS system is screwed so if anyone's PPP session drops for any reason, they won't be able to reconnect it until this is fixed.
Re: No Internet. Router Showing 172.16 IP address?
12-05-2012 10:28 AM
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01277 dialling code (Brentwood).
Re: No Internet. Router Showing 172.16 IP address?
12-05-2012 10:31 AM
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IP address 172.16.xxx.xxx and DNS servers 62.6.38.125
Problem started between 08:39 and 08:44 this morning.
Currently using mobile internet.
Re: No Internet. Router Showing 172.16 IP address?
12-05-2012 10:31 AM
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Re: No Internet. Router Showing 172.16 IP address?
12-05-2012 10:50 AM
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Re: No Internet. Router Showing 172.16 IP address?
12-05-2012 11:07 AM
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Re: No Internet. Router Showing 172.16 IP address?
12-05-2012 11:10 AM
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Am possibly being a bit pedantic but wouldn’t it be better to announce service outages before refereeing to website FAQ and status pages?, they are only recorded messages.
Re: No Internet. Router Showing 172.16 IP address?
12-05-2012 11:16 AM
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Re: No Internet. Router Showing 172.16 IP address?
12-05-2012 11:41 AM
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In order for you to get back online, you will need to log into your router and click on the 'Connect' button.
If you click on 'Broadband Connect' in the Thomson/Technicolor Gateway, please ensure that you are connected to any other IP address that does NOT start with 172.16.x.x , if it does, then click 'Disconnect' and then press 'Connect' again.
BT have managed a workaround where customers should now be able to reconnect. The next update from BT is expected to be around 14:00.
Re: No Internet. Router Showing 172.16 IP address?
12-05-2012 11:51 AM
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Quote 12/05/2012 11:25 4 Service was fully restored at 10:45 after a reboot of the router at Manchester.
Re: No Internet. Router Showing 172.16 IP address?
12-05-2012 12:02 PM
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Re: No Internet. Router Showing 172.16 IP address?
12-05-2012 12:12 PM
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