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No Internet Connection for 3 Days

saarah
Dabbler
Posts: 10
Registered: 14-02-2013

No Internet Connection for 3 Days

I have had no internet connection for the last three days. I have switched the modem off and back on with no luck. Please help!!!
5 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,648
Thanks: 641
Fixes: 162
Registered: 05-04-2007

Re: No Internet Connection for 3 Days

We're showing a connection from you to us from here, are you trying by wireless or a wired connection?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
saarah
Dabbler
Posts: 10
Registered: 14-02-2013

Re: No Internet Connection for 3 Days

Wireless. Trying to connect to my phone. But there is also no connection to my laptop
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: No Internet Connection for 3 Days

Have you connected the laptop up wirelessly?
Chris Pettitt
Cloud Environments Engineer
saarah
Dabbler
Posts: 10
Registered: 14-02-2013

Re: No Internet Connection for 3 Days

Tried to connect up the laptop wirelessly but no joy
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: No Internet Connection for 3 Days

Can you get a connection by connecting the laptop with an Ethernet Cable?
Chris Pettitt
Cloud Environments Engineer