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No IP address

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lutyco
Newbie
Posts: 3
Registered: ‎05-11-2018

No IP address

I have rural slow broadband. My router will not connect with the sky Q box. It can find the plusnet router but even after I put the password in it cannot connect. We have had problems with the extra box not connecting to the router saying it cannot get an IP address. The router connects through wifi OK to the computer. Can anybody help