No Consistency
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No Consistency
06-05-2014 5:21 PM
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Re: No Consistency
06-05-2014 5:46 PM
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Are you on ADFSL or fibre (I suspect ADSL at those speeds!).
If ADSL, please following the information gathering requirements found in the "slow speeds problem" thread at the top of this forum.
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Re: No Consistency
06-05-2014 6:02 PM
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Re: No Consistency
07-05-2014 1:14 PM
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I've just been doing a few checks against your connection. One thing that struck me is that there's been a few drops of late. Just wondering if some of these might be down to yourself turning the router off/back on?
<img src="http://community.plus.net/visualradius/generated/image1399464543864.png"/>
Re: No Consistency
07-05-2014 5:16 PM
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Re: No Consistency
07-05-2014 5:20 PM
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Re: No Consistency
07-05-2014 5:39 PM
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Link Information
Uptime: 0 days, 6:39:47
DSL Type: G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]: 1,171 / 10,895
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 42.00
Output Power (Up/Down) [dBm]: 12.0 / 0.0
Line Attenuation (Up/Down) [dB]: 12.5 / 29.5
SN Margin (Up/Down) [dB]: 6.5 / 3.5
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 4,294,967,264 / 0
CRC Errors (Up/Down): 4,294,967,264 / 122
HEC Errors (Up/Down): 0 / 84
Pick a task...
Re: No Consistency
07-05-2014 6:52 PM
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The DS synch is much lower than the line's attenuation might suggest the line could deliver, the reason for which is beyond my experience to speculate on - the SNRM is very low (not in itself a problem) and the DS error rate is very low too, which is all good!
The US synch rate is very high (which would normally be good) but the reported US error rates are horrible - high error rates will require a lot of recovery (retransmissions) thereby slowing down the data transfer rate. The reported US error rates are also suspicious as they are identical... and looking at it as a binary number is minus 31. Makes me wonder if the modem is suspect!
Are you connected to the master socket?
Is there any noise on the phone line - dial 17070 option 2 - the line should be silent
Do you have any phone extensions? If yes, how are they wired to the master socket? Do all of the extension phones have filters?
Can you try a new filter on the router?
Do you have another router?
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Re: No Consistency
07-05-2014 8:48 PM
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Re: No Consistency
09-05-2014 4:35 PM
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A low(ish) sync rate could be caused by the in-built filter. If you could check for us, that'd be great.
Re: No Consistency
09-05-2014 4:57 PM
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Re: No Consistency
09-05-2014 4:58 PM
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Although the engineer said that, I'd be inclined just to check that the socket isn't causing any issues, just to be sure.
Re: No Consistency
09-05-2014 5:36 PM
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Re: No Consistency
10-05-2014 6:23 PM
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Re: No Consistency
12-05-2014 12:52 PM
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