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No Connection to internet
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- Plusnet Community
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- No Connection to internet
No Connection to internet
07-01-2016 7:35 PM
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Hi.
Have never used a forum before. Would ring with problem but not too keen on an hour waiting time.
I can connect to the plusnet site but cannot connect to any other sites. The problem began 24 hour ago approx.
I am very keen to get back on line and use the internet, I have much work to do.
Thank you.
Have never used a forum before. Would ring with problem but not too keen on an hour waiting time.
I can connect to the plusnet site but cannot connect to any other sites. The problem began 24 hour ago approx.
I am very keen to get back on line and use the internet, I have much work to do.
Thank you.
Message 1 of 4
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Re: No Connection to internet
07-01-2016 9:10 PM
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That sounds as though the account is believed to be unpaid
Why not try Chat as that may be quicker
Why not try Chat as that may be quicker
Message 2 of 4
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Re: No Connection to internet
07-01-2016 10:38 PM
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Cheers,
Tried chat, waited for half an hour then they went offline.
Thanks
Tried chat, waited for half an hour then they went offline.
Thanks
Message 3 of 4
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Re: No Connection to internet
09-01-2016 10:36 AM
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Chat service ends at 9pm. Try again during day time hours.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Message 4 of 4
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