cancel
Showing results for 
Search instead for 
Did you mean: 

No Broadband, just been told about network migration.

Litenites
Newbie
Posts: 4
Thanks: 2
Registered: 30-09-2016

No Broadband, just been told about network migration.

I have had useless broadband for over a week now, no reply off them until put on their facebook and then told being migrated to a different network. Speed is 0.19 download, having to use my Three Dongle to get on the internet.

Why were we not told timescales or given partial refunds or static IP's. We should all have been sent letters or at least e-mailed with a dedicated switch team to field the problems.

Its a terrible service and they seem to have an unhealthy disregard for their customers, they do not seem to care anymore.

1 REPLY
St3
All Star
Posts: 2,551
Thanks: 443
Fixes: 4
Registered: 13-07-2012

Re: No Broadband, just been told about network migration.

Welcome to the forums, lets hope someone from plusnet can help you soon.