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No Broadband for 5 Full days
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- No Broadband for 5 Full days
No Broadband for 5 Full days
24-01-2013 3:16 PM
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I have not had internet for five full days at home and this is the third time within one month that this has happened. The first time for a day or so, the second time for 2 or 3 days and now 5 days and counting.
Plus Net has raised the issue to BT. Does anyone know if I can do anything. E-mail / call BT to get this moving? Who would I notify?
Many Thanks
Plus Net has raised the issue to BT. Does anyone know if I can do anything. E-mail / call BT to get this moving? Who would I notify?
Many Thanks
Message 1 of 7
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Re: No Broadband for 5 Full days
24-01-2013 3:47 PM
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Hi steedec,
I tried to call you and have left you a voicemail, we need to get a engineer out to you. If you can let me know your availability over the next few days either 8am-1pm or 1pm-6pm and I'll get that booked in for you.
I tried to call you and have left you a voicemail, we need to get a engineer out to you. If you can let me know your availability over the next few days either 8am-1pm or 1pm-6pm and I'll get that booked in for you.
Message 2 of 7
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Re: No Broadband for 5 Full days
24-01-2013 3:49 PM
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Thanks 1pm to 6pm tomorrow Friday Jan 25 will be good if you can arrange for that
Message 3 of 7
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Re: No Broadband for 5 Full days
24-01-2013 3:54 PM
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Nothing for tomorrow PM at the moment, is Saturday any good for you?
Message 4 of 7
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Re: No Broadband for 5 Full days
24-01-2013 3:58 PM
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Sure - can you arrange for morning on Saturday?
Message 5 of 7
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Re: No Broadband for 5 Full days
24-01-2013 4:00 PM
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That's booked in for you on Saturday 8am-1pm. Let me know how it goes.
Message 6 of 7
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Re: No Broadband for 5 Full days
24-01-2013 4:23 PM
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Thank you Chris
Message 7 of 7
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