Newsgroup issue
Hi all
I'm new to plus.net and just got my service activated this week. On all normal web usage my connection is fine and I get a download speed of about 5-6mb/sec which is about right for my area. The upload speed isn't amazing at only around 0.2mb/sec but the big issue I am getting is newsgroups seem to be unusable at all times day and night. The best speed I've seen on a download from giganews is 30kbs!! Bit it is usually around half that! That is unusable! I did a normal speedtest using www.speedtest.net then one using my news provider (Giganews). You can see the results below.
Speedtest.net result:
Giganews test result:
Does anyone know why this might be happening? I have never had this problem with any of my previous providers (Virgin Media, Sky, O2) so if this is going to be an ongoing thing with plusnet I'll be very happy I didn't commit to a 12 month contract as I'll be moving by the end of the week.
I'm new to plus.net and just got my service activated this week. On all normal web usage my connection is fine and I get a download speed of about 5-6mb/sec which is about right for my area. The upload speed isn't amazing at only around 0.2mb/sec but the big issue I am getting is newsgroups seem to be unusable at all times day and night. The best speed I've seen on a download from giganews is 30kbs!! Bit it is usually around half that! That is unusable! I did a normal speedtest using www.speedtest.net then one using my news provider (Giganews). You can see the results below.
Speedtest.net result:
Giganews test result:
Does anyone know why this might be happening? I have never had this problem with any of my previous providers (Virgin Media, Sky, O2) so if this is going to be an ongoing thing with plusnet I'll be very happy I didn't commit to a 12 month contract as I'll be moving by the end of the week.
Have you checked the expected speeds for your product?
http://www.plus.net/support/broadband/speed_guide/download_speeds.shtml
http://www.plus.net/support/broadband/speed_guide/download_speeds.shtml
pns management system doesnt discriminate against binary or text DOWNLOADS.
It discriminates from binary and text SERVICES.
E.g. if you pull just text from a company who provide both binary and just text services. ull be restricted.
BBO1 is a brilliant package imo. just a shame 13gb is sooo low.
Im sure someone from PN will correct me if im wrong, but as far as the management is concerned - AFAIK - it just cant tell.
so 15-16KB/s would be expected speed. i cant see where Rik said hes seen this all round the clock? but im getting tired
It discriminates from binary and text SERVICES.
E.g. if you pull just text from a company who provide both binary and just text services. ull be restricted.
BBO1 is a brilliant package imo. just a shame 13gb is sooo low.
Im sure someone from PN will correct me if im wrong, but as far as the management is concerned - AFAIK - it just cant tell.
so 15-16KB/s would be expected speed. i cant see where Rik said hes seen this all round the clock? but im getting tired
exactly, Day and NIGHT. offpeak starts the next MORNING
Times would be important Rik.
WWWomble, what i mean is, giganews - for example is a company who provides text AND binary services (So you can download all kinda stuff off it)
Gradwell, offer a text-only service. so PN could say OK, use as much usenet traffic to exampleusenet.gradwell.com - knowing your only posting txt files (which wont impact other users on the network)
Giganews, offers binary downloads, so pn would restrict their Service (all) as BINARY usenet - so any rate limits will apply to the service (eg. any connection to them) rather than on what your actually doing.
This is how I Understand the system to be working (Based on the wording of the plusnet articles) - as stated before, i may be wrong - and ill be slapped back into line if thats the case... but i dont think i am
Rik - can you start a download after midnight (preferrably after 1am, because everyone starts their downloads at 12, and the network takes abit of a thump) and let us know if the speed is "line speed"
Times would be important Rik.
WWWomble, what i mean is, giganews - for example is a company who provides text AND binary services (So you can download all kinda stuff off it)
Gradwell, offer a text-only service. so PN could say OK, use as much usenet traffic to exampleusenet.gradwell.com - knowing your only posting txt files (which wont impact other users on the network)
Giganews, offers binary downloads, so pn would restrict their Service (all) as BINARY usenet - so any rate limits will apply to the service (eg. any connection to them) rather than on what your actually doing.
This is how I Understand the system to be working (Based on the wording of the plusnet articles) - as stated before, i may be wrong - and ill be slapped back into line if thats the case... but i dont think i am
Rik - can you start a download after midnight (preferrably after 1am, because everyone starts their downloads at 12, and the network takes abit of a thump) and let us know if the speed is "line speed"
That's basically correct. By default all news providers are considered binary and the rate limits and traffic priorities are set accordingly and these apply whether you are accessing text or binary groups. There is a list of text only providers and these are given higher speeds and priorities.
If you are accessing a text only server and getting low speeds you can raise a request for it to be added to the list of text only providers. Plusnet will check it out and if it is text only it will be added to the list.
If you are accessing a text only server and getting low speeds you can raise a request for it to be added to the list of text only providers. Plusnet will check it out and if it is text only it will be added to the list.
I've double checked this (thanks Chris) and it comes in with Browsing and Email