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Newcomer question

ericgripp
Grafter
Posts: 182
Registered: ‎26-04-2013

Newcomer question

Hi all
Just in the process of signing on from o2 after o2 sold out on its customers.
Anyway I digress, Im looking forward to joining plusnet and I had a question about add ons. I know plusnet does static ips but wasn't given the option at point of purchase for fibre broadband. Can I only add any add ons such as static ip once my service goes live ? if I try now it wont let me add it.
Many thanks !  Cheesy
3 REPLIES
Community Veteran
Posts: 6,319
Thanks: 86
Fixes: 3
Registered: ‎08-01-2008

Re: Newcomer question

I suspect that you do need a live service to add the static IP option.
Please also not that this option is not available on all products, on current products it's optional on unlimited (and business products), not available on essentials.
[edit] A bit more info here: http://www.plus.net/support/broadband/products/IP_addresses_broadband.shtml
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
shalom2010
Grafter
Posts: 977
Registered: ‎28-12-2012

Re: Newcomer question

@w23 - Correct, you need to wait until your account is activated, then you can apply for a static IP address (£5 one off payment) from here - https://portal.plus.net/AddOns.html
ericgripp
Grafter
Posts: 182
Registered: ‎26-04-2013

Re: Newcomer question

Thanks for the quick reply  Smiley wish the 7th would hurry up now  Grin