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Newbie with questions?

CapMan
Dabbler
Posts: 24
Registered: ‎21-07-2008

Re: Newbie with questions?

It came as a shock to me getting it today.
The thing is now I confused as just after I posted my last comment my whole phone line went dead for 15 minutes. So I check the site Sam Know and imput my phone number and this is what it says
Congratulations, you are in a broadband enabled area.
However, there is another service on your phone line (e.g. ADSL, LLU, DACS, etc) that would prevent you from ordering a new ADSL connection.
Does this mean that my line has been activated 4 days early? I did try plugging the router into the phone line but could not get a net connection.
Keith.
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Newbie with questions?

Keith,
What are the lights on the front of your router doing?
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Newbie with questions?

It may well be.
Assuming that the DSL light on your router is green and the Internet light is red you need to call PlusNet to advise that your line has been activated early and they can do the necessary at their end
edit - James on the ball again  Grin
CapMan
Dabbler
Posts: 24
Registered: ‎21-07-2008

Re: Newbie with questions?

Power Solid Green
Status Flashing Green
DSL Solid Green
WLAN Solid Green
Internet Solid Red
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Newbie with questions?

Great Smiley
I've just activated your account from this end.  Fancy having a play for me?
CapMan
Dabbler
Posts: 24
Registered: ‎21-07-2008

Re: Newbie with questions?

OK just need to disconnect from dial-up be back soon.
Keith.
paulby
Grafter
Posts: 1,619
Thanks: 1
Registered: ‎26-07-2007

Re: Newbie with questions?

@CapMan
Once your Broadband is working (and assuming you're using Windows) you'll need to go into Internet Explorer > Tools > Internet Options and select the connections tab.  Make sure that "Never Dial a Connection" is selected.
Also go to Control Panel > Network Connections (assuming Xp) and make sure that your dial-up is deselected as the default connection (right click on the connection and un-check default).
CapMan
Dabbler
Posts: 24
Registered: ‎21-07-2008

Re: Newbie with questions?

Back again just had to adjust a couple of setting on my adapter but all seem OK. Will do Paul on your recxommendation but I`m on Vista Home Basic.
Keith.
paulby
Grafter
Posts: 1,619
Thanks: 1
Registered: ‎26-07-2007

Re: Newbie with questions?

OK - same applies to IE.
As for dial-up "undefaulting" you need to go to Control Panel > View Network Status and Tasks > Manage Network Connections and then right click on your dial-up connection.
CapMan
Dabbler
Posts: 24
Registered: ‎21-07-2008

Re: Newbie with questions?

Cheers Paul got it sorted.
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Newbie with questions?

Nice one Smiley
Broadband all up and running?
CapMan
Dabbler
Posts: 24
Registered: ‎21-07-2008

Re: Newbie with questions?

Yep all up and running OK.
ALL PRAISE THE GREAT JAMES  Grin
Keith.
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Newbie with questions?

You may now rise.
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: Newbie with questions?

Quote from: Jameseh
Fancy having a play for me?

I'll make a play for you King James Wink Embarrassed
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Newbie with questions?

to be or not to be that is the question Cool