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New user speed drop

Posts: 3
Registered: ‎13-11-2013

New user speed drop

After being without internet for 6 days waiting to get connected I was very happy to see my ADSL connection go to 9.1 down on Monday. Now tonight it has dropped to 7.763
I have not re-set my router but it indicated it has only been connected for just over 7 hrs.
How do I get it to stay at 9.1?
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: New user speed drop

Hi thebigman,
Your line is currently within it's 10 day training period, so your line is still working out what speeds are best for the line, taking into consideration the stability of your connection too.
It'd be best to allow the training period to complete and the best speeds your line can handle should a lot clearer at this point.
Chris Pettitt
Cloud Environments Engineer