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New user looking for an update on their service
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New user looking for an update on their service
01-06-2015 10:59 AM
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I'm posting here on behalf of my father in law who ordered telephone and adsl from Plus.net a couple of weeks ago. The last correspondence was a letter on the 20th May saying things were in progress but nothing since then. This is a property with an existing BT phone line. They do not have any Internet access to check emails or update their account with a mobile phone number and have tried on a couple of occasions to contact via telephone but have been stuck in a queue so hung up.
Is there anyone that can assist with this or provide some feedback that I can relay?
Is there anyone that can assist with this or provide some feedback that I can relay?
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Re: New user looking for an update on their service
01-06-2015 11:12 AM
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why don't you login to your father in law's account and check
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Re: New user looking for an update on their service
01-06-2015 1:59 PM
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Re: New user looking for an update on their service
03-06-2015 12:55 PM
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Thanks Matthew. I sent you a PM yesterday with the details.
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Re: New user looking for an update on their service
03-06-2015 12:58 PM
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Re: New user looking for an update on their service
03-06-2015 1:13 PM
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Thanks again.
Message 6 of 6
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- Re: New user looking for an update on their servic...