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New to Plusnet

Matt65
Newbie
Posts: 1
Registered: ‎11-08-2020

New to Plusnet

Hi Plusnet

Please could someone help I have been with you for 5 days and I am getting 5 mbps speed on my broadband. I was promised at least 18 mbps. I used to get 29-30 mbps with BT your parent so I know it is possible.

I can't do my job at home on that painfully slow rate, It seems so hard to contact you by phone, no one will answer, ever; really poor service. If you can't reach out and help I will have to leave tomorrow. 

I wont be able to recommend you to anyone.

You are not doing me proud yet.

 

M

 

 

1 REPLY 1
Gel
Aspiring Champion
Posts: 2,335
Thanks: 300
Fixes: 29
Registered: ‎02-08-2007

Re: New to Plusnet