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New to Plusnet and some issues

aafzal
Dabbler
Posts: 12
Registered: 29-11-2015

New to Plusnet and some issues

Hi
I switched from Sky to Plusnet last week and not impressed at all with the speed. It shows my speed as follow but sometime i am unable to watch a you tube video.

Postcode:
Phone exchange:
    UPTON PARK
Estimated line speed:
    13Mb (This may vary between 7.5Mb and 17.5Mb) - Checked on 2015-11-09 17:10:25
Current line speed:
    12.5 Mb

Further upload speed sucks, I was uploading 250 photos to my online storage and it took 4 hours to complete where as my Sky was pretty faster compare to this.
Please advice.
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,782
Thanks: 367
Fixes: 136
Registered: 01-01-2012

Re: New to Plusnet and some issues

Is this over a wired connection or wireless?
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
aafzal
Dabbler
Posts: 12
Registered: 29-11-2015

Re: New to Plusnet and some issues

Wireless  connection.
dick:quote