cancel
Showing results for 
Search instead for 
Did you mean: 

New to Plusnet and some issues

aafzal
Dabbler
Posts: 13
Registered: ‎29-11-2015

New to Plusnet and some issues

Hi
I switched from Sky to Plusnet last week and not impressed at all with the speed. It shows my speed as follow but sometime i am unable to watch a you tube video.

Postcode:
Phone exchange:
    UPTON PARK
Estimated line speed:
    13Mb (This may vary between 7.5Mb and 17.5Mb) - Checked on 2015-11-09 17:10:25
Current line speed:
    12.5 Mb

Further upload speed sucks, I was uploading 250 photos to my online storage and it took 4 hours to complete where as my Sky was pretty faster compare to this.
Please advice.
2 REPLIES 2
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: New to Plusnet and some issues

Is this over a wired connection or wireless?
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
aafzal
Dabbler
Posts: 13
Registered: ‎29-11-2015

Re: New to Plusnet and some issues

Wireless  connection.
dick:quote