New to Fibre
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- Re: New to Fibre
New to Fibre
03-06-2014 2:44 PM
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Download speed achieved during the test was - 10.9 Mbps
For your connection, the acceptable range of speeds is 8.57 Mbps-12.25 Mbps .
Additional Information:
IP Profile for your line is - 12.25 Mbps
Current line speed check
Phone exchange:
BISHOP AUCKLAND
Estimated line speed:
19Mb (Download speed could vary depending on line conditions. Estimates are the maximum speeds that your phone line can support. These speeds are dependent on the package you choose.) - Checked on 2014-05-23 17:09:03
Current line speed:
40 Mb
Re: New to Fibre
03-06-2014 2:55 PM
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The speeds that you've obtained following the installation do look quite a bit lower than we would have wanted. Your line will be on an open profile for 2 days, speeds may increase from where they are between now and then.
If your speeds are still low after this, can you please raise a fault at http://faults.plus.net and we'll take a look at the line further for you?
Re: New to Fibre
03-06-2014 3:01 PM
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FYI I have just done a BT Performance test
Download 11.89
Upload 0.43
Ping 42.00
Re: New to Fibre
04-06-2014 7:48 AM
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Download 11.74
Upload 0.40
Ping 37.38
Further Diagnostics
Re: New to Fibre
04-06-2014 10:16 PM
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Re: New to Fibre
05-06-2014 9:27 AM
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Re: New to Fibre
05-06-2014 9:43 AM
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Re: New to Fibre
05-06-2014 9:45 AM
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Re: New to Fibre
05-06-2014 10:02 AM
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Re: New to Fibre
05-06-2014 9:55 PM
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Re: New to Fibre
05-06-2014 10:02 PM
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Re: New to Fibre
06-06-2014 12:01 AM
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Did the engineer install a new faceplate?
What are the estimates from https://www.dslchecker.bt.com
Also I noticed in your first post you mentioned wireless, not that it would make much difference but have you tried plugging directly into the router with an ethernet cable and disabling the wireless on your laptop/pc?
Re: New to Fibre
06-06-2014 5:29 AM
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My HH3 is the what I have been using for my Plusnet ADSL for the past year so not locked to BT
Yes to new faceplate.
dslchecker results
I have been on ethernet cable since later the same day of installation.so all conseqent results are wired
Re: New to Fibre
06-06-2014 9:11 AM
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Re: New to Fibre
06-06-2014 10:18 AM
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Fault was raised on the 4th, 86619116
You responded in post #5 above
I notice from similar posts that you give some figures as to what you are seeing from cabinet etc...Quote from another post
Quote I've taken a look at your line and you're connected to the Fibre Cabinet at full 80/20 speeds ad your line is completely error free. Your speed profiles are all set correctly.
What do you get for mine?
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