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New router not starting up
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New router not starting up
10-01-2018 3:24 PM
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Im a brand new plusnet customer - i have just had my router installed, the engineer told me it would be working in 10 minutes, but its been over an hour and im still seeing a red light strip, and a red "b" shaped light - I have tried restarting etc
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Re: New router not starting up
10-01-2018 4:43 PM - edited 10-01-2018 9:55 PM
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Try a reset. Keep the reset pin pushed till you see orange and then release.
Some information here
https://www.plus.net/help/broadband/
If it doesn't help contact customer support if you don't want to wait for a reply.
Some information here
https://www.plus.net/help/broadband/
If it doesn't help contact customer support if you don't want to wait for a reply.
Excellent!
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Re: New router not starting up
22-01-2018 4:00 PM
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I can see you have an active connection. Please let us know if you are still having any problems.
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