New modem speed woes.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: New modem speed woes.
New modem speed woes.
11-05-2011 9:36 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My router is plugged straight into the master socket in the house and the only change in my configuration is the router. In my attempts to diagnose I've replace the adsl filter in the hope it was that, but nothing.
Help! At this speed I can't really work from home (or watch bbc iplayer :D)
Re: New modem speed woes.
11-05-2011 10:50 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
What speeds did you get from your Thomson? I was getting 20004k with my Thomson and when I moved to a netgear I got 3-4000k less.
Jojo
Re: New modem speed woes.
11-05-2011 10:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: New modem speed woes.
11-05-2011 11:50 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Looks like it could be the router then. I can send you a new Thomson. Initial £4.99 P&P charge but nothing up front for the router (£40 if you leave within 12 months)
Jojo
Re: New modem speed woes.
11-05-2011 11:59 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'd be disappointed if it is the router though.. £60 wasted
Re: New modem speed woes.
11-05-2011 12:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I know what you mean about the £60. I changed my Thomson for a wireless N netgear and was disappointed with the sync speed, but losing 3000k off my 20000k wasn't as noticeable as it would be for you.
Jojo
Re: New modem speed woes.
11-05-2011 7:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Mixed news... the good news is that with this version of the firmware I can get the dsl stats...
but my speed has dropped further... even with the wireless turned off.
--- DSL Information ---
DSL Driver Version: 3.4.4.10.0.1
DSL VPI/VCI: 0/38
DSL Status: Up
DSL Mode: G.dmt
DSL Channel: 0
DSL Upstream Rate: 448 kbps
DSL Downstream Rate: 1344 kbps
Down up
DSL Noise Margin: 200 dB 127 dB
DSL Attenuation: 315 dB 602 dB
DSL Transmit Power: -901 dBm -901 dBm
anyone spot anything obviously wrong with that?
Re: New modem speed woes.
11-05-2011 7:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: New modem speed woes.
11-05-2011 7:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
got the following info
DSL Driver Version: 3.4.4.10.0.1
DSL VPI/VCI: 0/38
DSL Status: Up
DSL Mode: G.dmt
DSL Channel: 0
DSL Upstream Rate: 448 kbps
DSL Downstream Rate: 1440 kbps
Down up
DSL Noise Margin: 200 dB 132 dB
DSL Attenuation: 315 dB 602 dB
DSL Transmit Power: -901 dBm -901 dBm
so not great. Swapped out the linksys and reinstalled the thomson (with the broken wireless) and it is not much better... 448 / 1,760
so help!!!
Oh yeah, and this is without *only* the router attached to the bt line
Re: New modem speed woes.
11-05-2011 8:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote apart from the really high attentuation. What could be causing that?
A missing decimal point I would guess.
I would suggest it's really meant to be DSL Attenuation: 31.5 dB 60.2 dB
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: New modem speed woes.
11-05-2011 8:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: New modem speed woes.
11-05-2011 11:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: New modem speed woes.
12-05-2011 11:18 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Help. 1 meg broadband is rubbish
Re: New modem speed woes.
12-05-2011 11:27 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
1760k from 1440k may not seem a lot but it is over 22%. Bearing in mind your attenuation is 60dB, your SNR is 13dB then 1760k would be about right for your line. In order to change this we'd need to think about why the SNR is 13dB; it could be that this is because the line is quite long.. Are you in the test socket at the moment? If you are, then I could possibly try resetting the SNR to 6dB and see what happens,but couldn't guarantee it not rising again.
Jojo
Re: New modem speed woes.
12-05-2011 12:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks again. I think I speak for most on this forum in that we *really* appreciate all the help you provide in this forum. It makes me feel confident that I can recommend you to others.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page