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New house...
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New house...
17-05-2013 6:13 PM
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I am moving house on monday, and I just had a pre-look this afternoon. Everything great so far. Until I asked the Bellway sales manager who was touring us, where was the BT Master socket. He pointed to a standard tel socket.
When I mooched around the house infact there were only 2 standard telephone sockets. No master was found
Will the engineer install a master when he comes on tuesday to connect the line? If thats the case, can I select the location where the master socket to be?
Jamie
When I mooched around the house infact there were only 2 standard telephone sockets. No master was found
Will the engineer install a master when he comes on tuesday to connect the line? If thats the case, can I select the location where the master socket to be?
Jamie
Ex Plusnet Fibre customer. Sky Ultrafast (G.Fast) Customer using a Sky Hub 4.2. If you wish to say thanks, please click the thumbs up
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Re: New house...
17-05-2013 6:28 PM
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As it's ( I presume ) a new house , it may well have an External NTE http://kitz.co.uk/adsl/btsockets.htm
If it's just a PSTN line install he may well not do anything. If it's a Fibre install then he may replace the first socket with an NTE5 so that he can fit the VDSL faceplate.
Be interesting to hear what he does...
If it's just a PSTN line install he may well not do anything. If it's a Fibre install then he may replace the first socket with an NTE5 so that he can fit the VDSL faceplate.
Be interesting to hear what he does...
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: New house...
17-05-2013 9:10 PM
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Well there isn't an external NTE Box anywhere.
But in one of my previous posts, I have attached photos of the cable coming from the ground to the property. Although the engineer will probably have to insert it to the home -
http://community.plus.net/forum/index.php/topic,114327.msg988189.html#msg988189
But in one of my previous posts, I have attached photos of the cable coming from the ground to the property. Although the engineer will probably have to insert it to the home -
http://community.plus.net/forum/index.php/topic,114327.msg988189.html#msg988189
Ex Plusnet Fibre customer. Sky Ultrafast (G.Fast) Customer using a Sky Hub 4.2. If you wish to say thanks, please click the thumbs up
Message 3 of 3
(337 Views)
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