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New fibre very slow download speed

fp
Grafter
Posts: 174
Registered: ‎04-05-2008

New fibre very slow download speed

The BT engineer came this morning (just) and installed my new fibre connection  - the 79mbps version which is my predicted speed.  Well done PN.
However the download speed is less than ADSL <7mbps and currently around 4mbps.
Strangely the upload speed is ~18mbps
Help.
2 REPLIES
Plusnet Alumni (retired) LinnPlusnet
Plusnet Alumni (retired)
Posts: 1,686
Registered: ‎03-02-2014

Re: New fibre very slow download speed

Hi there fp,
I can see that the order to provide you with FTTC has completed and you should now be receiving the faster speeds. Can you try running a test here: http://speedtest.btwholesale.com/
fp
Grafter
Posts: 174
Registered: ‎04-05-2008

Re: New fibre very slow download speed

Thanks Linn K
Download 75.03 Mbps
Upload 17.29 Mbps
latency 20.13 ms
Looking good.