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New fibre connection speed

kenrui
Newbie
Posts: 3
Registered: 12-03-2014

New fibre connection speed

Hey guys,
Please see ticket #82676208
Basically I have the same issue as digitalfixer65 had here: http://community.plus.net/forum/index.php/topic,124499.0.html
My download speed is the same as before the upgrade to fibre whilst the upload is much greater.
Could you please take a look to see if it's as easy to fix?
Thanks.
5 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: New fibre connection speed

Hi kenrui,
I'm just taking a look now for you.
Chris Pettitt
Cloud Environments Engineer
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: New fibre connection speed

That should be sorted now if you restart your router Smiley
Chris Pettitt
Cloud Environments Engineer
kenrui
Newbie
Posts: 3
Registered: 12-03-2014

Re: New fibre connection speed

Awesome, thanks Chris I'll do so ASAP.
kenrui
Newbie
Posts: 3
Registered: 12-03-2014

Re: New fibre connection speed

Thanks Chris, I've restarted the router and the speed is much much better!  Grin
All the best!
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: New fibre connection speed

Awesome Smiley
Chris Pettitt
Cloud Environments Engineer