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New customer taking over existing line
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New customer taking over existing line
20-04-2008 1:17 PM
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Hi there, I have a colleague who is moving business to a premises where there was BB with PN (F9) previously, is there any way for him to take over the line and move to a new account at the same time? Example...
Username A / Product 1 > ---- Moves to ---- > Username B / Product 2 as a new signup...
Just trying to work it out from referrals pov and also for the lack of downtime...
many thanks!
Scott
Username A / Product 1 > ---- Moves to ---- > Username B / Product 2 as a new signup...
Just trying to work it out from referrals pov and also for the lack of downtime...
many thanks!
Scott
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Re: New customer taking over existing line
20-04-2008 5:23 PM
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I think BT will terminate all existing services on the line when the telephone account changes.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 2 of 4
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Re: New customer taking over existing line
20-04-2008 8:26 PM
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The company which is moving in, already owns the line, so that should be ok, as the new company have changed the lines... I believe all that changed was the billing details, and the BB is still active...
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Re: New customer taking over existing line
21-04-2008 11:03 AM
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Can anybody shed some light on this, i am hoping to deal with it today....
Scott
Scott
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