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New customer - No ATM activity detected on yoir DSL line.

ThomasK
Newbie
Posts: 1
Registered: ‎30-07-2013

New customer - No ATM activity detected on yoir DSL line.

‎30-07-2013 4:46 PM

Hi, I received my router 5 days ago and set it up as instructed. I have a green light by broadband but a red light by internet.  When connected to my router I get the following message:
ATM - No ATM activity detected on your DSL line.
PPP - Authentication failed
Anyone help?
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adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,875
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: New customer - No ATM activity detected on yoir DSL line.

‎30-07-2013 5:31 PM

Hi there,
We just need to activate your account for you.
I've just done that now so all should be fine, please let me know if not.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
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