cancel
Showing results for 
Search instead for 
Did you mean: 

New Test Socket

valart
Grafter
Posts: 418
Thanks: 1
Registered: 09-10-2007

New Test Socket

The engineer as just left me and he fitted a test socket and tested my line and my speed is better but he said that I was some distant away from the exchange and is test machine showed 7.15 mb which is all I can get or lower,he was a really good guy he checked all my other boxes were good.I did have a little scare after he left because the line dropped a couple of times it seems to have settled down now maybe it was because my router was off for sometime I hope so.
10 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,401
Thanks: 243
Fixes: 68
Registered: 27-04-2007

Re: New Test Socket

Thanks for the update, it's beginning to sound like there was an issue with the estimate. Let me know if you need any further help from us.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Community Veteran
Posts: 6,824
Thanks: 1
Registered: 27-10-2012

Re: New Test Socket

How are your router stats now, compared to previously (http://community.plus.net/forum/index.php/topic,113542.msg976585.html#msg976585)?
valart
Grafter
Posts: 418
Thanks: 1
Registered: 09-10-2007

Re: New Test Socket

I have been on my laptop for the last 30 mins and I have had no line drops so far it might have settled down I will see how thing are I hope I have no more problems with these gremlins.
valart
Grafter
Posts: 418
Thanks: 1
Registered: 09-10-2007

Re: New Test Socket

Adam when you say there is a  estimate issue what does this mean.
Community Veteran
Posts: 19,101
Thanks: 443
Fixes: 21
Registered: 31-08-2007

Re: New Test Socket

This is getting confusing, that seems to be about 4 threads on this issue and wasn't easy to follow, but at least it seems to be fixed now. Posting your stats would enable us to see if you are now getting the best from your connection.
Community Veteran
Posts: 6,824
Thanks: 1
Registered: 27-10-2012

Re: New Test Socket

Based on valart's line attenuation figures previously - I would have expected a lot quicker than 7.15Mb
Plusnet Help Team
Plusnet Help Team
Posts: 13,401
Thanks: 243
Fixes: 68
Registered: 27-04-2007

Re: New Test Socket

Quote
when you say there is a  estimate issue what does this mean.

It could be that the original speed estimate given for your line wasn't right unfortunately.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Community Veteran
Posts: 5,472
Thanks: 292
Fixes: 4
Registered: 11-08-2007

Re: New Test Socket

Is his something daft like having an ADSL1 profile applied to an 21CN line ?
as a profile of 7.15Mbps is a bit suspiciously like ADSL1 running at full speed !
Superuser
Superuser
Posts: 9,667
Thanks: 1,070
Fixes: 59
Registered: 06-04-2007

Re: New Test Socket

No he's on ADSL2+. Yet another thread started http://community.plus.net/forum/index.php/topic,113764.msg978291.html. His Plusnet profile should go up to 8.6Mbps (or perhaps higher). Hopefully the automated system will set that properly.
His speeds have doubled since his original enquiries, seems a fair result to me. Smiley
David
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: New Test Socket

Looks like it's upped to 9891 now, hope it stays around there but things are definitely looking good.