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New Tablet.

zeusblue
Newbie
Posts: 1
Registered: ‎12-04-2013

New Tablet.

I am having trouble registering my new Tablet on Plusnet. just get message,"Authorisation problem". Can someone assist please.
4 REPLIES 4
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: New Tablet.

which tablet
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: New Tablet.

Sounds like you may not have the wireless password in correctly. It should be on a sticker on the base of the router (usually starting CP) - if you put that in does it make any difference?
spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: New Tablet.

Hmm, the router admin password will start with CP but the wireless key won't. The latter should be given under "Wireless Network" on the plastic card that came with the router (or on the underside of the router) and needs to be entered using capital letters. Note that 0 and 1 are digits and not letters.
David
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: New Tablet.

Bah - always get those confused. Thanks spraxyt.