Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
New Router Slow Speed - Netgear D1500
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: New Router Slow Speed - Netgear D1500
New Router Slow Speed - Netgear D1500
27-07-2015 3:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Folks,
hoping someone with more technical knowledge can give me an assist on low download speed after a router change.
I've swapped out an old TP-Link router that had an overheating issue causing it to reboot at random intervals and replaced it with a new Netgear D1500.
I'm on an ADSL phone connection and I'm pretty far from my exchange, AFAIK, but the stats I can see suggest I should be able to get around 3.8 MB instead
of the 2.1 MB I'm seeing now. Copy of stats attached. I'm not sure what most of them, outside of the speed figures, actually mean I'm afraid.
Is it possible that the random reboots of my old router have been read as line faults and have led to a speed reduction perhaps ?
Will my line 'retrain' to the new set up and recover some speed or is some kind of intervention from support required ?
Any help very much appreciated.
hoping someone with more technical knowledge can give me an assist on low download speed after a router change.
I've swapped out an old TP-Link router that had an overheating issue causing it to reboot at random intervals and replaced it with a new Netgear D1500.
I'm on an ADSL phone connection and I'm pretty far from my exchange, AFAIK, but the stats I can see suggest I should be able to get around 3.8 MB instead
of the 2.1 MB I'm seeing now. Copy of stats attached. I'm not sure what most of them, outside of the speed figures, actually mean I'm afraid.
Is it possible that the random reboots of my old router have been read as line faults and have led to a speed reduction perhaps ?
Will my line 'retrain' to the new set up and recover some speed or is some kind of intervention from support required ?
Any help very much appreciated.
Message 1 of 3
(869 Views)
2 REPLIES 2
Re: New Router Slow Speed - Netgear D1500
27-07-2015 3:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
As the line has only been up for 16 minutes (according to image 2) the profile on our side hasn't yet caught up.
I've given that a nudge to 3800, so if you disconnect/reconnect you should see an improvement in speeds.
I'm a little concerned by the 240 errored seconds already showing on there though.
I've given that a nudge to 3800, so if you disconnect/reconnect you should see an improvement in speeds.
I'm a little concerned by the 240 errored seconds already showing on there though.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 2 of 3
(626 Views)
Re: New Router Slow Speed - Netgear D1500
27-07-2015 3:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Chris,
many thanks for the quick response !
I'm now getting 3.5MB which is a great improvement.
A MB here or there might not mean a lot those lucky enough to have a better connection or even fibre
but it's a huge plus for me.
Very much appreciate your help.
The short up time was down to my trying a firmware upgrade as a possible solution right before taking the stats.
Thanks again
many thanks for the quick response !
I'm now getting 3.5MB which is a great improvement.
A MB here or there might not mean a lot those lucky enough to have a better connection or even fibre
but it's a huge plus for me.
Very much appreciate your help.
The short up time was down to my trying a firmware upgrade as a possible solution right before taking the stats.
Thanks again
Message 3 of 3
(626 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: New Router Slow Speed - Netgear D1500