After so many weeks of intermittent broadband and slow speed I received a new router from pn and I could tell after a a little while I could see the difference fast speed no disconnections like having a new computer,I raised many tickets about this problem but I thought all along it was the router thank goodness bt never came in on the act.I would like to thank sales for a prompt delivery on my new Thomson router and kick BT 210 Voyager into touch.