Hi, I switched to Plusnet a week ago. Since then my broadband connection has been dropping at least twice a day, for maybe five minutes at a time. ADSL stays up, it's just the PPP connection that drops.
I'm on the same phone line as always, and have had several ISPs over the years with no major problems.
The log on my router shows this when disconnect/reconnect event happens (note the four minutes elapsed time, in this case):
10/3/2016 11:26:14> Call drop because echo reply not received in time
10/3/2016 11:26:14> SNMP TRAP 2: link down
10/3/2016 11:29:11> MPOA Link Down
10/3/2016 11:29:11> netMakeChannDial: err=-3001 rn_p=80430a14
10/3/2016 11:30:18> Last errorlog repeat 407 Times
10/3/2016 11:30:18> MPOA Link Up
10/3/2016 11:30:33> ppp_ready: ch:8044b58c, iface:803bdaa4
10/3/2016 11:30:34> SNMP TRAP 3: link up
When I look at the router status during the outage, it shows ADSL up ("Showtime" as it calls it) but there's no allocated IP address, it just shows 0.0.0.0 .
