New Plusnet Value
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- Re: New Plusnet Value
New Plusnet Value
05-03-2009 4:00 PM
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I've just checked Sam Knows and the Exchange I'm on is Market 3 which means technically I could just pay £5-99. Any advice anyone, I have a feeling I know what the answer will be, but thought I'd ask anyway,I know what I should have done in hind site, but I didn't have a clue that the packagers were going to be changed days after I'd put the wheels in motion by signing up for the reduction deal.
regards
jono
Re: New Plusnet Value
05-03-2009 4:01 PM
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You would be entitled to move onto the new products.
Re: New Plusnet Value
05-03-2009 4:17 PM
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regards
jono
Re: New Plusnet Value
05-03-2009 4:28 PM
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You wont need to pay the remainder of the contract, because you'll be going onto a 12/18 month one on the new product.
Also, because the terms of your router are for staying with us for 12 months, that would still apply when moving to the new service.
Re: New Plusnet Value
05-03-2009 6:25 PM
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Regards
jono
Re: New Plusnet Value
05-03-2009 6:33 PM
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1. is there any way I can compare the the product I'm on now and the value package i.e. speed etc ?
2. Is there any way i can double check that my exchange is definitely on Market 3, it says so on the Samknows site ?
3. do I just go to the product page and click buy or do I need to raise a ticket to get the 12 month contract?
regards
jono
Re: New Plusnet Value
05-03-2009 6:36 PM
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This page allows you to compare:
http://kitz.co.uk/isp/plusnet_shaping.htm
Samknows.com will be right & I can put the account change through for you if you want me to.
Re: New Plusnet Value
05-03-2009 6:36 PM
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Re: New Plusnet Value
05-03-2009 6:53 PM
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James if you could put the account change through for me on a 12 month contract I would appreciate it.
thanks once again
Jono
Re: New Plusnet Value
05-03-2009 9:33 PM
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I can't do the contract side of things until the change has happened on the 30th, so if you give me a shout then, I'll make the change.
Re: New Plusnet Value
06-03-2009 8:56 AM
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regards
jono
Re: New Plusnet Value
10-03-2009 7:01 PM
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regards
john
Re: New Plusnet Value
11-03-2009 11:25 AM
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I won't be able to do the change until it's actually happened, but it should be done by 9am on that date, so either way, I'm happy.
Re: New Plusnet Value
11-03-2009 6:39 PM
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regards
John
Re: New Plusnet Value
30-03-2009 8:18 AM
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regards
jono
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