New Plusnet Broadband Customer - speed issues when connecting via iphone.
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New Plusnet Broadband Customer - speed issues when connecting via iphone.
16-04-2020 12:08 PM
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Hi,
The broadband speed is fine on android devices, however on my iPhone and Ipad its painfully slow.
What is the cause? is there any settings I can change?
Thanks
Gav
Re: New Plusnet Broadband Customer - speed issues when connecting via iphone.
16-04-2020 1:27 PM
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Welcome to the forum.
Try separating the 2.4 and 5GHz bands, see https://community.plus.net/t5/My-Router/2-4ghz-and-or-5ghz-best-practice/m-p/1351966#M840
Try each band in turn and use the best.
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Re: New Plusnet Broadband Customer - speed issues when connecting via iphone.
16-04-2020 1:51 PM - edited 16-04-2020 1:51 PM
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thanks for that, I've made the changes and I still can't run basic apps like youtube without buffering - do I need to give it some time?
Re: New Plusnet Broadband Customer - speed issues when connecting via iphone.
16-04-2020 2:08 PM
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No it should be instantaneous. Have you tried each band? It will have connected to the 2.4GHz band by default, have you gone in to your IPhone available wireless network settings and tried the 5GHz one?
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