New Order - Stuck at Line Testing
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New Order - Stuck at Line Testing
30-10-2015 3:25 PM
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I see there is also a ticket that was automatically raised immediately after I placed the order
Quote This question has been raised because a Line Only sign up was attempted, but failed because the telephone number ########### is already in use on another Line Only account
Could that be because the line is coming from Madasafish?
Re: New Order - Stuck at Line Testing
30-10-2015 3:29 PM
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Re: New Order - Stuck at Line Testing
30-10-2015 3:34 PM
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Re: New Order - Stuck at Line Testing
04-11-2015 9:05 AM
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The order tracker still says "Checking your line"
Re: New Order - Stuck at Line Testing
06-11-2015 11:01 AM
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Re: New Order - Stuck at Line Testing
06-11-2015 3:36 PM
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But something seems to be happening as I have now received text and email messages giving me completion dates (although they differ by a day so we'll see!!)
Re: New Order - Stuck at Line Testing
17-11-2015 11:53 AM
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The online order checker still says "Checking your line"
Doesn't exactly inspire me with confidence that the order will complete on 18th or 19th (text and email notifications gave me different expected completion dates!!)
Re: New Order - Stuck at Line Testing
17-11-2015 11:57 AM
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Re: New Order - Stuck at Line Testing
17-11-2015 12:04 PM
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Do you know which of the two dates I was given is likely to be the correct one?
I got the 18th via a text message and the 19th via an email !
Re: New Order - Stuck at Line Testing
17-11-2015 12:09 PM
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Re: New Order - Stuck at Line Testing
18-11-2015 1:39 PM
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Can I just plug the new router in or does something else need to be one by plusnet before I do that.
Re: New Order - Stuck at Line Testing
18-11-2015 2:05 PM
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Re: New Order - Stuck at Line Testing
18-11-2015 2:33 PM
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Thanks for the help Matthew and Chris
Re: New Order - Stuck at Line Testing
18-11-2015 2:39 PM
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